Welcome to Jodie Schallhorn Psychotherapy’s Privacy Policy. This notice explains how we collect, use, and protect your personal data when you use our website [Insert Website URL] and our therapy services.

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We are committed to ensuring your privacy is protected and that your personal data is handled responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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By using our website or providing us with your personal data, you confirm that you are over 13 years of age.

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Who We Are

 

Jodie Schallhorn is the data controller, responsible for your personal data.

 

Contact Details

 

If you have any questions about this privacy policy, you can contact us:

 

Address: 61 Bridge Street, Kington, Herefordshire. HR5 3DJ.

Email: [Insert Email Address]
Phone: [Insert Phone Number]

 

It is important that the personal data we hold about you is accurate. If your details change, please inform us via email at [Insert Email Address].

 

What Data Do We Collect About You?

 

We may collect, use, store, and transfer different types of personal data, including:

 

1. Communication Data

 

This includes messages you send to us via email, contact forms, phone, or social media. We process this data for correspondence, record-keeping, and legal claims.

 

2. Client Data

 

If you receive therapy services from us, we collect personal details such as:

 

Full name

Contact details (email, phone, address)

Payment details

Session notes (if applicable, for therapy records and continuity of care)

 

This data is necessary to provide therapy services, process payments, and maintain professional records.

 

3. Website User Data

 

We collect data about how you use our website, including:

 

IP address

Browser type and version

Website navigation and usage data

 

This helps us improve website security and user experience.

 

4. Technical & Marketing Data

 

We may collect data about your preferences for receiving marketing materials and use analytics tools to measure the effectiveness of our website and advertising efforts.

 

How We Collect Your Data

 

We collect data through:

 

• Direct interactions – When you contact us via forms, email, or booking services.

• Automated tracking – Through cookies and analytics tools when you visit our website (see our Cookie Policy below).

 

How We Use Your Data

 

We will only use your data for the purposes for which it was collected, including:

 

To provide therapy services.

To process payments and invoices.

To respond to enquiries and communication.

To improve website functionality and security.

To comply with legal and regulatory obligations.

To send marketing communications (only with your consent).

You can opt out of marketing at any time by emailing [Insert Email Address].

 

Data Security & Retention

 

We have implemented appropriate security measures to prevent unauthorised access or disclosure of your data.

 

How long do we keep your data?

 

Client records: Retained for seven years after therapy ends (per professional guidelines).

 

Financial records: Retained for six years (for tax purposes).

 

General enquiries: Deleted after 12 months if no further contact is made.

After the retention period, your data will be securely deleted.

 

Your Rights Under GDPR

 

You have rights regarding your personal data, including:

 

• Right to access – Request a copy of the data we hold about you.

• Right to correction – Ask us to correct inaccurate information.

• Right to erasure – Request deletion of your data (where legally possible).

• Right to object – Stop us from using your data for marketing.

• Right to withdraw consent – Where we rely on consent to process your data.

 

To exercise your rights, email us at [Insert Email Address].

 

For more details, visit the Information Commissioner’s Office (ICO): Information Commissioner's Office.

 

Cookies & Tracking Technologies

 

We use cookies to improve your browsing experience. See our Cookie Policy  for details.